PRODUCT DETAILS
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Handmade cotton tote bag
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Colour: Sand (neutral beige tone)
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Dimensions: 38 cm (H) × 36 cm (W)
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Internal zip pocket: 100% cotton, 20 cm × 20 cm
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Shell: 100% natural cotton
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Leather logo: 100% vegetable-tanned cowhide
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Hardware: gold tone
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Made in Australia
There may be a slight difference in actual colour, due to the colours of display.
CARE AND MAINTENANCE
To avoid shape stretching avoid overfilling it. If the leather becomes dirty or wet, gently wipe the affected area with a soft, light-coloured cotton cloth. Do not use soap or solvents. Gentle machine wash separately, do not bleach or tumble dry. To dry line dry or place flat. Use warm iron if needed.
PACKAGING
Protecting the environment is our key priority therefore our packaging is eco friendly and recyclable. We are committed to sustainability and social responsibility through our careful choices of environmentally friendly products and materials.
RETURNS & REFUNDS
We accept returns within 30 days of delivery for unused items in their original condition and packaging.
To request a return, please contact us at customerservice@plumplum.life with your order number.
Refunds are issued to the original payment method once the returned item has been received and inspected. Processing time: 3–5 business days.
Return shipping costs are the responsibility of the customer unless the item is faulty.
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SHIPPING INFORMATION
Orders are processed within 1–3 business days.
Estimated delivery times:
• Australia: 3–7 business days
• International: 7–21 business days
Shipping costs are calculated at checkout. Tracking details will be provided once your order has been dispatched.
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